In the following text It is clerified that to which extent your personal data may be processed by Golfbelek.com (hereinafter referred to as The Company). Personal data owners are the persons whose personal data may be collected, processed and transferred in accordance with Personal Data Protection Law No. 6698 (hereinafter referred to as the “PDPL”) and other related legislation.
Golfbelek.com, having the title of the data controller, as explained in this Clarification Text, may save, store, update your personal data, and in cases permitted or required by relevant legislation or by agreement, may transfer, classify, and share them with the third parties (relatives, employees of the service recipient/public and/or private legal entities which the service recipient are insured by, and other public and/or private legal entities,and with the third parties that our companies receive services or cooperate with to carry out their activities subject to the purposes specified in the legislation to which our companies are subject.) and may process them in the ways listed in “PDPL” and relevant legislation.
Golfbelek.com shows maximum sensitivity to the security of personal data. With this awareness, we process the personal data of personal data owners as explained below and within the limits set by the related legislation.
Personal Data the Protection Law of No. 6698, which was published in the Official Gazette on 7 April 2016,
Data Processor: Is the natural or legal person who processes Personal Data on behalf of the data controller, based on the authority given by the data controller,
Data Controller:Is the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system,
Your personal data may be processed by golfbelek.com within the scope of Personal Data Protection Law of No. 6698. In the scope of the Law The Company is considered as the data controller.
It can be processed by Golfbelek.com in a limited and measured way in connection with the purposes stated in this article, including but not limited to the following:
Your collected personal data can be processed in accordance with the basic principles stipulated by the PDPL and within the personal data processing conditions and purposes specified in the 5th and 6th articles of the PDPL.
In addition, your personal data may be processed when you use our call center or website to use Company services, when you visit our Company or our website, and when you participate in various organizations that our company participate in.
To ensure the legal, technical, and commercial security of persons in contact with golfbelek.com, your personal data collected by Golfbelek.com, by Articles 8 and 9 of the PDPL, maybe to transferred to 3rd persons and institutions for supply limited to the purposes specified within the scope of the personal data processing conditions specified in Articles 5 and 6 of PDP Law No. 6698.
These individuals and institutions are golfbelek.com’s; Third parties we consult, including business partners and stakeholders, suppliers, shareholders, company officials, tax and financial advisors and auditors, regulatory and supervisory institutions, Public institutions and organizations authorized to obtain legal information, and Legally authorized private law/public law legal entities Our business partners and other third parties with whom we cooperate to develop or carry out our services for the purposes specified in the law, including official authorities such as official authorities, and within the framework of the personal data transfer conditions and purposes specified in Articles 8 and 9 of the Law, to third parties in the country as well as abroad.
To be able to provide our services in line with the above-mentioned purposes and in this context for golfbelek.com to fulfill its contractual and legal responsibilities completely, your personal data is processed only for the period of time that requires it to be processed under practices of golfbelek.com and its practices of business life, in any case, after the expiry of the time period, they are deleted, destroyed or anonymized.
Your personal data collected through these methods, for the purposes specified in this text, can also be processed and transferred in accordance with the basic principles stipulated by the PDP Law within the scope of the personal data processing conditions and purposes specified in articles 5 and 6 of the PDPL.
In addition to these, having the title of the data controller, when mandatory for golfbelek.com to fulfill its legal obligations, in cases expressly specified in the laws, when mandatory to be processed for the legitimate interests of our company, provided that it does not harm the fundamental rights and freedoms of the data owner if the periods specified under this heading have elapsed if made public by the data owner, but only in this sentence, your data may be used for the realization of the purposes counted as constraints.
For the said reasons, except essential situations, your stored personal data will not be allowed access for any other purpose. when the necessary conditions expired, your personal data is to be duly deleted, destroyed, or anonymized.
Golfbelek.com; processes your personal data based on legal reasons such as legitimate interests, relevant contracts, legal obligations, and your express consent and for the purposes specified below.
During and after the end of your relationship with us, as long as necessary in connection with the legal rights and obligations of both parties,we will keep your personal data. This may mean that we will retain some types of personal data for a longer period of time than others, but we will generally retain your personal data for a limited period of time. This time depends on a number of factors, including the following:
After completion of the time periods required by law for them to be kept, and the completion of the judicial processes or other requirements, automatically or upon the request of the person concerned, personal data are deleted, eliminated, destroyed, or anonymized by our company.
Your legal rights regarding any personal data we hold about you are set out in accordance with Article 11 of the Personal Data Protection Law. Your exercise of these rights will naturally be restricted where we use them in business records and commercial communications where we need to keep limited business-related personal data depending on the situation.
As a data controller, we would like to state that you have the following rights in accordance with Article 11 of the Personal Data Protection Law:
In case you have any rights or requests regarding your rights listed above, you can submit your request via the PDPLApplication Form on the website www.golfbelek.com, with the necessary information to identify you, including the explanations about your right that you request to use from the rights, specified in Article 11 of the PDPL. You can use it in the following ways by filling in;
Applications should be made in Turkish. In the applications, the name, the surname must be written and if the application is written form, the signature is necessary, for the citizens of the Republic of Turkey, is T.C. identification number, for foreigners their nationality, passport number/identity number, place of residence, or workplace address for notification, e-mail address for notification, telephone or fax number, and the subject of the request, if any.
Golfbelek.com may request additional verifications (such as sending a message to your registered phone, calling) in order to determine whether the application belongs to the person and thus to protect the rights of the person.
Depending on the nature of the request in your application, it will be concluded free of charge as soon as possible and within thirty days at the latest. However, if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be charged.
We report as “Data Controller” within the scope of PDPL.
Kesit Tourism Hotel Management and Trade Limited Company
Address: Caglayan Mah. Bulent Ecevit Bulv. 117/6 Muratpasa/Antalya
Click here for the PDP LAW application form.
To provide better service to its members and to be able to fulfill legal obligation arising from the relevant legislation within the framework of service standards stated by Law No. 5651 on Regulating Broadcasts on the Internet and Combating Crimes Committed Through These Broadcasts and related secondary legislation, Law No. 6563 on the Regulation of Electronic Commerce and related secondary legislation, Turkish Penal Code No. 5237 and Law No. 6698 on the protection of Personal Data, Kesit Turizm Otelcilik ve Tic. Şti’ (Kesit Tourism Hotel Management and Trade Company ) online sales platform “Golf Belek” requests from you Your personal data (name, surname, date of birth, mobile phone number, fixed phone number, e-mail, gender, address, social media accounts) all kinds of personal information to identify the user directly or indirectly, including, but not limited to.) that will enable us to fulfill the aforementioned purpose and legal obligations, to serve you better and to carry out statistical studies all kinds of personal information to identify the user directly or indirectly, including, but not limited to, the information that the member approves to be shared through those channels. These personal data will be processed and stored for you to benefit from the services of “www.golfbelek.com”, based on your express consent, provided that they are not used outside of the purposes and scope determined by this Privacy/Personal Data Protection Policy and Communication Permission, and taking information security measures.
You have the right to learn what your processed personal data is, whether the processing is used for its purpose, to learn the third parties to whom personal data is transferred in the country or abroad, in case your personal data is incomplete or processed incorrectly, to change, update and/or to delete and request the notification of this situation to the third parties whom your personal data has been transferred. You can send an e-mail to [email protected] and make the necessary changes, updates, and/or deletions. Other rights you have according to article 11 of the Law on the Protection of Personal Data Law No. 6698 are reserved.
In accordance with Law No. 6563 on the Regulation of Electronic Commerce; from the date on withdrawal of consent, the records will be kept for one year; The content of the commercial electronic messages and any other records of the post will be kept for 3 years to be submitted to the relevant ministry when necessary. After the deadline, your personal data is deleted, destroyed, or anonymized by our company or upon your request.
Protection of personal data is an important issue for Golf Belek. Golf Belek takes the necessary measures to protect personal data against unauthorized access or loss, misuse, disclosure, modification, or destruction of this information. Golf Belek uses generally accepted security technology standards such as firewalls and Secure Socket Layer (SSL) encryption when storing personal data. In addition, when sending your personal data to “www.golfbelek.com” via the website/mobile application/mobile site, this data is transferred using SSL.
Golf Belek undertakes to keep your personal data confidential, to take all necessary technical and administrative measures, and to show due diligence to ensure confidentiality and security. Although Golf Belek takes the necessary information security measures, if personal data is damaged as a result of attacks on the website and the system, or if it is in the hands of third parties, Golf Belek immediately notifies you and the Personal Data Protection Board and takes the necessary measures.
Golf Belek can always make changes in this Privacy/Personal Data Protection Policy and Communication Permission. These changes will become effective immediately after the new Privacy/Personal Data Protection Policy and Communication Permit is posted on the “www.golfbelek.com” site. You, our members, will be informed about the changes in this Privacy/Personal Data Protection Policy and Communication Permission. Users can always update their Membership/Personal information and communication preferences. You can forward your requests on this subject by sending an e-mail to the [email protected] e-mail address. Your request will be evaluated within 30 (thirty) days and you will be informed about the result of your request in writing. In addition, by sending an e-mail to the [email protected] e-mail address, users can send any requests regarding the “Privacy/Personal Data Protection Policy and Communication Permission”
This Privacy/Personal Data Protection Policy and Communication Permission are subject to the laws of the Republic of Turkey. Antalya (Central) Courts and Enforcement Offices are authorized to resolve any disputes that may arise from the implementation of the Privacy/Personal Data Protection Policy and Communication Permit.
By accepting this Privacy/Personal Data Protection Policy and Communication Permission, your personal data that you have consented to be shared with us, you can be provided and offered various advantages and that all kinds of electronic communications for promotion, publicity, advertisement, sales, marketing, survey, and similar purposes can be made by telephone, to make short messages (SMS), e-mail, and similar means and send other communication messages; You consent to the collection, storage, processing, use, and transfer of Golf Belek to third parties with whom it has a contractual relationship
Click here for the PDP LAW application form.
Booking Terms & Conditions
Golfbelek.com is a web-site and commercial platform of the Kesit Travel Agency whose company details are stated below:
Company Name: Kesit Turizm Otelcilik ve Tic. Ltd. Şti
Address: Çağlayan Mah. Bülent Ecevit Bulv. 117/6 Muratpaşa/Antalya
Please read them carefully because they set out our respective rights and obligations. In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.
By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:
Booking and paying for your arrangements
A booking is made with us when you pay us a deposit (or full payment if you are booking within 60 days prior to departure) and we issue you with a booking confirmation. We reserve the right to return your payment and decline to issue a confirmation at our absolute discretion. A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation.
If your confirmed arrangements include a flight, we will provide you an e-ticket. Upon receipt, if you believe that any details on the booking confirmation or any other document are wrong you must advise us immediately as changes can’t be made later and it may harm your rights if we are not notified of any inaccuracies in any document.
The balance of the cost of your arrangements (including any applicable surcharge) is due not less than 60 days prior to scheduled departure (or by such other date as is notified to you at the time of booking). If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you and in this case the cancellation penalties mentioned below in the relevant heading will be applied.
The following payment steps will be applied unless stated otherwise during the quotation:
Individual bookings : Per person 100 € / 100 £ deposit payment for booking. (For 7 and less golfers)
Group bookings : Per person 50 € / 50 £ deposit payment for booking. (For 8 and more golfers)
Balance payment: 60 days prior to arrival. (Date of balance payment may be different depending on golf season and group size)
*Flight costs are subject to %100 pre-payment and are non-refundable.
*Some of the hotels and/or golf courses may ask for a reasonable pre-payment according to season or group size.
We reserve the right to cancel your reservation and apply the cancellation penalties specified in the relevant section of this page in case you do not pay the remaining balance on time.
We endeavor to ensure that all the information and prices both on our website and in any advertising material that we publish are accurate, however, occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the arrangements that you wish to book before your booking is confirmed.
Adequate travel insurance is a condition of your contract with us. You must be satisfied that your insurance fully covers all your personal requirements including pre-existing medical conditions, cancellation charges, medical expenses and repatriation in the event of accident or illness. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.
We reserve the right to change the price of holidays at any time and correct errors in the prices of confirmed holidays.
Applicable Law and Competent Court
These booking terms and conditions are governed in all respects by the laws of the Republic of Turkey. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Antalya central courts.
Cutting Your Holiday Short
If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your holiday not completed.
Changes by You
If you wish to change any part of your booked arrangements after our confirmation invoice has been issued, you must inform us in writing as soon as possible. This should be done by the first named person on the booking. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, all changes will be subject to payment of any applicable rate changes or extra costs incurred as well as any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation made by you and depending on the date of cancellation, we may apply a cancellation penalty. (For the details please check “If you cancel” heading)
Transfer of Booking
If any member of your party is prevented from travelling, that person(s) may transfer their place to someone else (introduced by you and satisfying all the conditions applicable to the arrangements) providing we are notified not less than 28 days before departure and you pay an amendment fee of 50 € or 50 £ per person transferring, meet all costs and charges incurred by us and/or incurred or imposed by any of our suppliers and the transferee agrees to these booking conditions and all other terms of the contract between us. If you are unable to find a replacement, cancellation charges as set out will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services.
Note: Certain arrangements may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation penalty of up to 100% of that part of the arrangements.
If You Cancel
If you or any member of your party decides to cancel your confirmed booking you must notify us in writing. Your notice of cancellation will only take effect when it is received in writing by us at our office and will be effective from the date on which we receive it. Since we incur costs in cancelling your arrangements, you will have to pay the applicable cancellation charges as set out below. Depending on the group size and season, please note that some of the hotels and golf courses will not cancel bookings if time of travel is less than 90 days.
The following penalties will be applied if you cancel your reservations:
If you cancel more than 60 days prior to departure: Loss of deposit + any additional cancellation charges from the hotels and golf courses up to 100% of booking value.
If you cancel 28 to 59 days prior to departure: 40% of total holiday cost + any additional cancellation charges from the hotels and golf courses up to 100% of booking value.
If you cancel less than 30 days prior to departure: 100% of total holiday cost. (%100 no-show fee)
Note: Flight costs are non-refundable in the event that you cancel. Furthermore, certain arrangements may not be amended after they have been confirmed and any change or cancellation could incur a cancellation penalty up to 100% of that part of the arrangements in addition to the charge above.
If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.
If we change or cancel
As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time.
Changes: If we make a minor change to your holiday, we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure but we will have no liability to you. Examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers. Please note that carriers such as airlines used in our advertising material may be subject to change.
Occasionally we may have to make a major change to your confirmed arrangements. ”Examples of “major changes” include the following, when made before departure:
Please Note: Golf courses reserve the right to make changes to your tee times where they see necessary. If a golf club do cancel or change your tee time, we will endeavor to find you a suitable alternative. In this case, any increase from the original cost will be charged from you.
Overseeding schedules, course maintenance and operating times may be changed by the golf courses without prior notice which may affect your tee times and/or dates of play. These changes do not entitle you to cancel an already booked holiday.
Apart from scheduled overseeding, continuous maintenance of fairways, greens and tee boxes is an essential part of course presentation. Golfbelek.com cannot be held liable for the impact of such work on your game.
Except where otherwise expressly stated in these booking conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. These events can include, but are not limited to war, threat of war, civil strife terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster and adverse weather conditions, epidemics and pandemics, unavoidable technical problems with transport and all similar events outside our or the supplier(s) concerned’s control. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure.
Any special requests must be advised to us at the time of booking. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed by us. We do not accept bookings that are conditional upon any special request being met.
Disabilities and Medical Problems
We are not a specialist disabled holiday company but we will do our best to cater for any special requirements you may have. If you or any member of your party has any medical problem or disability which may affect your trip, please provide us with full details before we confirm your booking so that we can try to advise you as to the suitability of your chosen arrangements.
All of our customers are expected to conduct themselves in an orderly and acceptable manner and not to disrupt the enjoyment of other guests. If in our opinion or in the opinion of any other person in authority, your behavior or that of any member of your party is causing or is likely to cause distress, danger or annoyance to any of our other guests or any third party or damage to property, or to cause a delay or diversion to transportation, we reserve the right to terminate your booking with us immediately. In the event of such termination our liability to you and/or your party will cease and you and/or your party will be required to leave your accommodation or other service immediately. We will have no further obligations to you and/or your party. No refunds for lost accommodation or any other service will be made and we will not pay any expenses or costs incurred as a result of termination. You and/or your party may also be required to pay for loss and/or damage caused by your actions and we will hold you and each member of your party jointly and individually liable for any damage or losses caused by you or any member of your party. Full payment for any such damage or losses must be paid directly to accommodation provider or other supplier prior to departure from the hotel. If you fail to make payment, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions together with all costs we incur in pursuing any claim against you. We cannot be held responsible for the actions or behavior of other guests or individuals who have no connection with your booking arrangements or with us.
Excursions or other tours that you may choose to book or pay for whilst you are taking part in your trip are not part of your contracted arrangements with us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.
The all-inclusive concepts